Core values, main philosophical tenets, and, fundamental precepts underlying Granite Station Saddlery's customer relationship, craftsmanship, product, materials, performance and other critical standards include:
Craftsmanship
A never ending, always evolving, life long, pursuit of perfection, through, excellence in execution, without, succumbing to the enticing paralysis so often times associated with entertaining the notion of having to be perfect...
The closer our work product approaches our current operating definition of perfection, (through, constant improvement in skills, materials, tools, technology, and, the practical blended application of all), the more apt we are to re-define our perception of perfection to yet another level of exacting requirements.
It has been said, “Perfectionism is the purist form of procrastination” - A trap, into which we attempt to avoid falling - Sometimes successfully - Sometimes not. Regardless of our success, in this regard, we try, as best we can, to manage the inherent tension between wanting to be perfect, and, also wanting to deliver high performance quality on a timely basis to our customers, through, intense and purposeful focus on excellence in execution to the best of our ability at any given time.
So, in any given moment, during any given job, our responsibility and commitment, to you, and ourselves, is to deliver our absolute best craftsmanship - With the understanding that our best, today, is better than yesterday's, and, tomorrow's will be better than today's - And, so, it will always be...